Building Resilience through sustainability
AT A GLANCE - CHALLENGES
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Diverse Operational Landscapes
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Aligning Stakeholder Expectations
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Embedding Sustainability into Long-Standing Practices
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Uncertainty in Climate Risks
Charles Taylor, a leading claims management company serving major insurers, recognised the growing importance of addressing sustainability to meet investor expectations and evolving industry standards. To support this goal, the company partnered with Ecofiniti to conduct a scenario analysis, aimed at understanding climate-related risks and opportunities in a warming and rapidly changing world. These bespoke workshops explored both transitional risks, such as political, legal, and market shifts, as well as physical risks, including extreme weather events such as hurricanes and landslides. By evaluating these factors across its business units and regions, Charles Taylor was able to identify priority issues and generate actionable insights, creating a robust resilience strategy that embeds sustainability into its long-term operations and sustains its competitive advantage.
Solutions
To tackle its sustainability challenges, Charles Taylor implemented bespoke scenario workshops tailored to its operational and regional contexts. These sessions explored various scenarios, assessing the financial and operational impacts of climate-related risks and opportunities. A structured framework helped identify and prioritize critical sustainability challenges, ensuring a focused approach. Cross-functional collaboration fostered shared ownership of goals, promoting alignment across business units. The process culminated in a detailed roadmap outlining actionable steps, timelines, and measurable outcomes to embed resilience into the company’s long-term strategy.
Benefits
COMPREHENSIVE RISK MANAGEMENT
Conducting a Scenario analysis enabled Charles Taylor to assess a wide range of climate-related risks, from regulatory shifts to extreme weather events, strengthening its ability to mitigate disruptions and ensure seamless client operations.
STRATEGIC SUSTAINABILITY INTEGRATION
Workshops provided critical insights to embed sustainability into the company’s broader strategy, aligning with investor expectations and reducing risks while bolstering resilience and profitability in a volatile world.
STRENGTHENED STAKEHOLDER CONFIDENCE
By addressing climate risks proactively, Charles Taylor demonstrated its sustainability commitment, reinforcing trust among stakeholders and solidifying its reputation as an industry leader.
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“The team at Ecofiniti have taken the time to understand our business, the pain points we have regarding reporting and worked with us to develop and improve these areas.”
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Sarah Jeffrey
Group Business Resilience & Sustainability Manager
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